Account deletion
Delete your Vault account
You can delete your Vault account directly in the app or request deletion by email if you cannot access the app.
Request deletion by email
Delete inside the app
The in-app flow is the fastest option. After deletion, Vault clears its old reconnect records and returns to onboarding.
- Open Vault.
- Open Settings.
- Choose Delete account and data.
- Read the subscription warning and confirm deletion.
Request deletion without the app
Email georgin2000155@gmail.com from an address where we can reply. Include the platform, your public player ID, and display name. Do not send passwords, payment-card details, or authentication tokens.
We may ask for limited additional information to prevent unauthorized deletion. We process verified requests without undue delay, generally within 30 days.
Data deleted
- Firebase Authentication user and Vault Firebase UID.
- Vault profile, display name, public player ID, and selected avatar.
- Friend documents, reciprocal friend links, and incoming/outgoing friend requests.
- Lobby invitations connected to your UID.
- Hosted lobbies, or your membership and player slot in lobbies hosted by someone else.
- Local lobby and game reconnect records.
Active games and retained records
Your player data in active sessions is removed or anonymized. If no authenticated players remain, the active session is deleted. Anonymization prevents your Firebase UID and profile details from remaining while allowing other players to finish a game.
The applicable app store, payment processor, Apphud, analytics providers, and backups may retain limited transaction, security, fraud-prevention, accounting, legal, analytics, or diagnostic records as described in the Privacy Policy and their own retention rules.
Cancel a subscription separately
Account deletion, app deletion, and uninstalling Vault do not stop store billing. Open the store account that made the purchase and cancel the subscription there.