Help and contact
Vault Support
Tell us what happened, which platform you use, and the Vault app version when available. Never send passwords, authentication tokens, or full payment-card details.
Email georgin2000155@gmail.com
What to include
- Android or iOS and your OS version.
- Vault app version and where you downloaded it.
- A short description of the problem and steps to reproduce it.
- A screenshot, public player ID, lobby code, or purchase product ID only when relevant.
Purchases and subscriptions
For billing, include the store name and product ID. Do not email payment-card details. Refund eligibility and subscription cancellation are controlled by the store used for purchase.
Privacy and deletion
Use the public deletion instructions if you need to delete your Vault account without opening the app. For other privacy questions, email us with “Vault privacy” in the subject.
Community
You can also follow the Vault Telegram channel for product news. Do not post account or purchase details publicly.